Refunds and cancellations

Effective Date: Aug. 15 2025
Last Updated: Aug. 15 2025

Eligibility for Refunds

Refunds apply only to services/products explicitly marked as refundable at purchase.

Requests must be submitted within 5 working days of the original transaction date. After 5 working days of original transaction date, refund may not be allowed.

Service/product must not have been fully delivered, accessed, or consumed.

Task Payment Refund Policy

Refunds for task payments are limited to the amount originally paid for the specific task. Under no circumstances will the refund exceed the task payment amount.

To qualify for a refund, a claim must be submitted within five days following the completion of the relevant task or the corresponding task payment, whichever occurs later.

If you wish to request a refund, you can do so by contacting customer support. Alternatively, you may submit your request through email or by using the chat interface.

Cancellation Terms

Cancellations must be requested via email addressed to info@taxhelponline.in before the service start date or within the cooling-off period which is 5 working days.

Definition of working days

Working days are defined as days on which there is no bank holiday, or a public holiday, or a weekly off (a Saturday and a Sunday) or any other hindrance to the normal working of our staff.

Non-Refundable Items

Customized services, downloadable digital products, and one-time consultations are non-refundable.

Services involving third-party integrations or licensing fees may be exempt from refunds.

Processing Timeline

Approved refunds are processed within 5 business days to the original payment method.

A confirmation email will be sent once the refund is initiated.

Disputes and Exceptions

For billing errors, contact us within 5 days of the transaction.

Exceptions may be granted for technical failures, duplicate charges, or service non-delivery.

Refunds and cancellations

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